CRM op maat voor uw organisatiee

CRM (Customer Relations Management) and ERP (Enterprise Resource Planning) systems are convenient tools to process customer data. These systems consist of integrated software programs that keep track of all the data related to an organization’s affairs.

Do I need an CRM?

A CRM (Customer Relations Management) system is a software program that keeps track of all the data related to an organization’s affairs. More than just a storage of client details, a CRM can track a basically anything that is important for the organization’s undertakings: interaction and activity logbooks, the services that the organization has provided, official documents such as quotations and contracts, reminders, imports and exports goods, suppliers, stock management, marketing tools, and it can even be connected to the software that an organization already uses.

Online success?

We are curious to hear your story! What does your organization do, and what is your mission?

We love to look at how you can achieve (even more) online success, and how we can help you realise this.

CRM and ERP combined in a unique system

Houd jij nu nog in Excel je klantgegevens bij? Of worden je klantgegevens helemaal niet opgeslagen, waardoor je onvoldoende overzicht hebt en niet tijdig kan inspringen op cross- en up-sellingkansen? Wil je de zakelijke relaties met je klanten beheren en de omzet van je bedrijf vergroten? Qlic bouwt je CRM-systeem op maat en geheel naar jouw wens! Wil je bijvoorbeeld niet alleen klantgegevens op een centrale plek opslaan, maar ook gegevens over bijvoorbeeld leveranciers en medewerkers, dan kan dat uiteraard. Ook een gecombineerd CRM- en ERP-systeem behoort tot de mogelijkheden. Naast CRM- en ERP-systemen ontwikkelt Qlic echter ook planningssoftware, facturatiesoftware, klantenportalen, mobiele applicaties, urenregistratiemodules en managementrapportagetools. In een vrijblijvend gesprek kun je je wensen kenbaar maken en leggen wij alle opties aan je voor.

Your custom ERP

ERP stands for Enterprise Resource Planning. An ERP system contains all processes within an organisation. Think about relations, appointments, customers and/or clients, leads, invoices, quotations, and plannings. All administrative, financial, and logistical organisation processes come together in one single management system. The final goal of an ERP system is to create a clear overview and hence save costs. Since an ERP system is built modular, organizations can completely tailor them to their needs. An ERP system analyses the information of all the integrated software in order to assess the most efficient way to work. This way, an ERP aids efficiency, flexibility, and adaptability of an organization.
Invoices
ERPs can automate the creation of invoices, provide extensive and detailed overviews of the revenue that clients are bringing, and offer statistics and time perspectives.
Suppliers
Manage your expenses and subscriptions in one single place. Assess the value that each supplier brings you and the costs that they incur. Adjust your organization accordingly and save money by investing in a comprehensive ERP system.
Inventaris
Manage your products and services inventory, together with the corresponding statistics and history. With an ERP system, you will always have an up to date overview without the usual synchronization issues.
Concepting

We start with an elaborate intake in order to draft a functional plan. This plan we will then translate into wireframes and a graphic design.

  • Target Audience
  • Goal & objectives
  • Concept & wireframe
  • Description website functionalities
  • Graphic design
  • Design approval
Development

After the structure and the design is clear, our web developers will implement the design into the CMS.

  • Front-end development
  • Development functionalities
  • Speed optimization
  • Testing
  • Approval
Hosting

You will receive clarification about the CMS so you can maintain the website by yourself and expand it whenever you feel like. In addition, we will integrate Google analytics and Search Console.

  • CMS clarification & manual
  • Google Analytics integration
  • Google Console integration
  • Dashboard Report
Call me back

Call us on +31 (0)6 156 447 86, mail us at
info@rminds.nl or leave your contact details so we can call you back.

Integrations and APIs

Since a CRM tracks everything that happens within an organization, it gives managers the perfect tool to overview their organization’s affairs. By automating this overview, managers only have to study their CRM dashboard in order to determine their organization’s direction.

Subsequently, managers can use their CRM to assign their employees to specific projects, which does not only save a lot of bureaucratic (paper)work, but also prevents accidental task repetition and potential miscommunication, both internally and externally

Workflow improvement

With a CRM, an organization can easily track its leads, plan the follow-ups, and pause the projects that are on-hold. Also, import/export companies can use a CRM to keep track of their stock and make sure that suppliers are contacted at the right time. This way, organizations can keep an ongoing conversation with their relations and prevent them from having to deal with different contact persons or redundant information. Furthermore, a CRM makes it easier for employees to cover each other’s projects (e.g. due to a pregnancy, holiday, or illness) and for new employees to start their job.

Open-market versus custom CRM

Open-market CRMs, such as TeamLeader, ZohoCRM, or Monday.com, have a lot of basic integrations that fit in most cases, but are unable to integrate internal or third-party software created for your organization. A custom CRM, on the other hand, can be developed to integrate whatever software that is needed. Our CRM at Rocket Minds, for example, is integrated with the repositories that store the files for each project, a time tracker for employee hours worked per project, and the calendar, e-mail, and finance software that we use.

Of course you could just use Microsoft Excel or an equivalent program to track and manage your organization’s information streams, but these always bring security risks and problems such as synchronization between employees and dependencies on devices and updates. Thus, if you feel that your organization could benefit from its own CRM system, click here to request a free introduction meeting. We will study the possibilities for your organization and explain which software we can integrate to develop a CRM system that is completely customized to your organization’s needs.

Design according to your branding
In our website development, we always make sure that it is easy to use. Your website can be delivered in WordPress, Joomla, Drupal, or any other (personalized) CMS of your choice. In this, we will integrate your CMS with the right plug-ins so you can realize your goals and easily manage your own website.
Easy management system (CMS)
The cheapest option in the long term is to let us develop your website in WordPress or a personalized CMS tailored to your specific needs.
Modules & functionalities
There is more to the development of a professional website that just the integration of a CMS and the creation of a conversion oriented design. In order to interact (communicate, sell, convince) with your visitors, the website can be integrated with chat or ticket services, a payment system, or any other module that facilitates visitor interaction.
SEO & visibility
After the website is delivered, you will always receive additional support. Depending on the type of website, you will get instructions on how to use your CMS, how to work with the links and tools that are used, and about the other integrations that your website relies on.
Ready to work with us?
All projects secured by NDA

Budget

What's Next?
Discuss your idea under an NDA
We review your concept and extrapolate a feasible solution
We provide an estimated cost and time to deliver the product
Not sure about your project details yet?

If you’re not sure about the details of your project yet, just send us an email or give us a call.

Call us on +31 (0)6 156 447 86, mail us at info@rminds.nl or make an appointment with us.