ERP op maat voor uw organisatie

CRM (Customer Relations Management) and ERP (Enterprise Resource Planning) systems are convenient tools to process customer data. These systems consist of integrated software programs that keep track of all the data related to an organization’s affairs.

Do I need an CRM?

Veel ondernemers werken in eerste instantie met Excel of een soortgelijk programma. Hierin verwerken zij diverse aspecten met betrekking tot de bedrijfsvoering en omzet. De problemen waarop een groot deel van de ondernemers echter stuit is verlies van data, bijvoorbeeld doordat meerdere werknemers op hetzelfde moment gegevens in Excel rapporteren. De tijd die een ondernemer dan kwijt is aan het repareren van het bestand had hij uiteraard liever besteed aan zijn core business. Een bij Qlic op maat gemaakt ERP-systeem voorkomt deze problemen. Personeel kan efficiënter worden ingezet doordat tijdrovende taken geautomatiseerd zijn. Meerdere werknemers kunnen tegelijkertijd het systeem raadplegen.

Je hebt in één oogopslag zicht op de huidige (financiële) status van je bedrijf. Je kunt het systeem diverse analyses laten uitvoeren op basis waarvan jij beslissingen kan maken over je bedrijfsvoering. Maar dat is zeker niet alles. Elk door Qlic ontworpen ERP-systeem is anders, simpelweg omdat de behoeften van geen enkele organisatie hetzelfde zijn. Ook jouw organisatie kan de beschikking krijgen over een eigen, op maat gemaakt, ERP-systeem.

Qlic heeft back-enddevelopers in dienst met jarenlange ervaring in het maken van ERP-systemen, die ontwikkeld worden in PHP door middel van het framework Laravel. Wij werken volgens de scrummethode, wat inhoudt dat jij als klant continu input kan leveren op de voortgang, richting of inhoud van ons werk. Op die manier wordt je applicatie volledig naar jouw wens ontwikkeld. En mocht je tijdens het werken met de applicatie toch nog aanpassingen willen doen, dan is dat geen probleem. Ook dan staat Qlic voor je klaar!

Online success?

We are curious to hear your story! What does your organization do, and what is your mission?

We love to look at how you can achieve (even more) online success, and how we can help you realise this.

CRM and ERP combined in a unique system

Houd jij nu nog in Excel je klantgegevens bij? Of worden je klantgegevens helemaal niet opgeslagen, waardoor je onvoldoende overzicht hebt en niet tijdig kan inspringen op cross- en up-sellingkansen? Wil je de zakelijke relaties met je klanten beheren en de omzet van je bedrijf vergroten? Qlic bouwt je CRM-systeem op maat en geheel naar jouw wens! Wil je bijvoorbeeld niet alleen klantgegevens op een centrale plek opslaan, maar ook gegevens over bijvoorbeeld leveranciers en medewerkers, dan kan dat uiteraard. Ook een gecombineerd CRM- en ERP-systeem behoort tot de mogelijkheden. Naast CRM- en ERP-systemen ontwikkelt Qlic echter ook planningssoftware, facturatiesoftware, klantenportalen, mobiele applicaties, urenregistratiemodules en managementrapportagetools. In een vrijblijvend gesprek kun je je wensen kenbaar maken en leggen wij alle opties aan je voor.

Your custom CRM

CRM stands for Customer Relationship Management. A CRM system is used to save and process all customer/client data. The CRM system organizes and optimizes the relation between customers/clients and the organization, focussed on contact moments. This data will be centralized, which allows employees to easily access all the relevant information, whether it’s to check a phone call or an e-mail, to receive birthday pop-ups, to highlight a sales opportunity, or to send appointment reminders. In short, a CRM system strengthens existing and potential customer/client relations, reveals opportunities, creates efficiency within the organization, and provides an overview of the leads.
Contacts
Manage your contacts in one central place by integrating all your communication channels (website, subscription tools, customer accounts, etc.) into your own custom CRM.
Sales
Improve your oversight of your sales and your running projects. With your own CRM, you will never forget tasks or issues anymore.
Leads
Centralize all your leads in a single location and use this with your team to manage the sales process more effectively.
Concepting

We start with an elaborate intake in order to draft a functional plan. This plan we will then translate into wireframes and a graphic design.

  • Target Audience
  • Goal & objectives
  • Concept & wireframe
  • Description website functionalities
  • Graphic design
  • Design approval
Development

After the structure and the design is clear, our web developers will implement the design into the CMS.

  • Front-end development
  • Development functionalities
  • Speed optimization
  • Testing
  • Approval
Hosting

You will receive clarification about the CMS so you can maintain the website by yourself and expand it whenever you feel like. In addition, we will integrate Google analytics and Search Console.

  • CMS clarification & manual
  • Google Analytics integration
  • Google Console integration
  • Dashboard Report
Call me back

Call us on +31 (0)6 156 447 86, mail us at
info@rminds.nl or leave your contact details so we can call you back.

Integrations and APIs

Since a CRM tracks everything that happens within an organization, it gives managers the perfect tool to overview their organization’s affairs. By automating this overview, managers only have to study their CRM dashboard in order to determine their organization’s direction.

Subsequently, managers can use their CRM to assign their employees to specific projects, which does not only save a lot of bureaucratic (paper)work, but also prevents accidental task repetition and potential miscommunication, both internally and externally

Workflow improvement

With a CRM, an organization can easily track its leads, plan the follow-ups, and pause the projects that are on-hold. Also, import/export companies can use a CRM to keep track of their stock and make sure that suppliers are contacted at the right time. This way, organizations can keep an ongoing conversation with their relations and prevent them from having to deal with different contact persons or redundant information. Furthermore, a CRM makes it easier for employees to cover each other’s projects (e.g. due to a pregnancy, holiday, or illness) and for new employees to start their job.

Design according to your branding
In our website development, we always make sure that it is easy to use. Your website can be delivered in WordPress, Joomla, Drupal, or any other (personalized) CMS of your choice. In this, we will integrate your CMS with the right plug-ins so you can realize your goals and easily manage your own website.
Easy management system (CMS)
The cheapest option in the long term is to let us develop your website in WordPress or a personalized CMS tailored to your specific needs.
Modules & functionalities
There is more to the development of a professional website that just the integration of a CMS and the creation of a conversion oriented design. In order to interact (communicate, sell, convince) with your visitors, the website can be integrated with chat or ticket services, a payment system, or any other module that facilitates visitor interaction.
SEO & visibility
After the website is delivered, you will always receive additional support. Depending on the type of website, you will get instructions on how to use your CMS, how to work with the links and tools that are used, and about the other integrations that your website relies on.
Ready to work with us?
All projects secured by NDA

Budget

What's Next?
Discuss your idea under an NDA
We review your concept and extrapolate a feasible solution
We provide an estimated cost and time to deliver the product
Not sure about your project details yet?

If you’re not sure about the details of your project yet, just send us an email or give us a call.

Call us on +31 (0)6 156 447 86, mail us at info@rminds.nl or make an appointment with us.